Our Company & Process
Established in 1996 and headquartered in Dublin, Tekno Surgical is involved in the distribution of specialist medical products, targeting key niche areas including Orthopaedics, Technology, Surgical Power Tools, Neuro, Spine & Interventional Pain, Theatre Disposables, Microscopes, Endoscopy, Maxillofacial, ENT, Surgical Instruments, Hospital Furniture, Electro Surgical and Plastics & Aesthetics. We are one of the very few companies in Europe to hold a fully accredited service license agreement with Stryker, Zeiss and many more of the global brands in our portfolio.
Tekno Surgical’s mission is to provide best-in-class service across all divisions ensuring our customers receive a level of service that not only meets but exceeds their expectations. We strive to maintain constant engagement with our Principals while ensuring that we are up to date with all product developments and can identify opportunities to enhance our portfolio, driving innovation. This mantra has helped us become the leading distributor of Orthopaedic implants in Ireland and to lead the way in delivering precision-based technologies.
Tekno Surgical’s employee base of over 130 personnel, involved in the areas of Customer Service, Logistics, Loan Kits, Sales, Marketing, Quality and Compliance, Clinical Training and Support Services, allow us to represent global leading manufacturers such as Stryker, Zeiss, Eschmann and many more. Our 55 nationwide sales specialists combine with our 14 service engineers to provide our customers with a level of service that exceeds their expectations and truly fulfils the Tekno Surgical mission.
FIRST CONTACT
We have a dedicated customer support team available to deal with all enquiries. You can reach us by phone, email or via our website.
UNDERSTANDING YOUR NEEDS
We actively listen and assess your needs to ensure that you receive the product or service that best suits your requirements.
DEMONSTRATION OF THE PRODUCT/SERVICE
We can design and demonstrate the solution that best fits your requirements and show how this will enhance your patient care.
TENDER/PROCUREMENT/QUALITY ASSURANCE/SALES
We will develop a proposal, tailored to your needs, and work with you through each step of the process to ensure your expectations are met. With ISO9001:2015 accreditation you are guaranteed quality in practice.
ONGOING SUPPORT & CUSTOMER SERVICE
We have a dedicated Customer Service team available to deal with all enquiries. We also have a comprehensive repair service and engineers available 24 hours per day 365 days of the year, in case of emergencies.
